Responsible for the Design, Architecture Standards, Implementation and Service Level Management of the IT Network Environment for Neovia’s Global Logistics Services Business.  Interact with Service Groups, Service Providers, Customers and Technical Support groups.  This is a technical, project management and vendor relationship management position.

·              Lead the design, architecture standards, implementation, and management of the NEOVIA network environment.

·              Oversight of designs for complex wired and wireless implementations at new and existing sites both domestic and international.

·              Managed several projects simultaneously, coordinating with peers, external service providers and the business to deliver solutions to support business growth and existing operations.

·              Managed network vendor relationships: measuring performance and service levels delivered by network suppliers and working with network suppliers to introduce solutions to optimize Neovia’s return on investments in the network infrastructure required to support Neovia.  Establishing, measuring and monitoring SLA and key metrics is critical to this position.

·              Responsible for technical leadership and vision, facilitating design with external service providers, and deployment management of network-based solutions and standards.

·              Worked with internal teams and external service providers to deliver continued maintenance, and support of routers, switches, firewalls, load balancers, IPT (Lync), wireless, and voice components.

Hospital Corporation of America   2010-2013

Sr. Network Engineer                       

Clients: HCA, Lifepoint, CHS (Triad), Capella

Provided solutions that meet HCA's network requirements and maintain networking service levels. Subject Matter Expert across network technologies & services. Interacting with the Business Surveillance Center, Customer Support, Business Partners, Vendors, IT&S personnel, as well as the end users on developing network solutions to meet HCA business requirements. Project management and problem management skillset that meet HCA business objectives and Service Level Agreements. Also written and oral communications skills of presentations, technical white papers, and network proposals (RFP & RFI). 

Symphony Services    2008- 2010

Sr. Network Engineer/ Sales Engineer

Design and operational support of multiple network security enterprise infrastructure and evaluation of network services for current and future network development. Design & Implement MPLS topology for Symphony Services network. Performing complex technical analysis of Security, LAN/WAN communications, network nodes, switches. Review and sign-off authority of all architectural designs for network, system, core services, and application framework.  Standardized & developed information security processes and procedures based on ISO 27001 & 27002-TIA942. Provide network support for Symphony's Data Centers and remote sites. Create & Manage Request for Proposal (RFP) / Request for Information (RFI) process; coordinate responses with Private Equity group investment management, operations, client service and accounting colleagues to complete RFP / RFI data requests and questions

Perot Systems  2006-2008

Sr. Network Design Engineer & Pre-Sales Engineering 

Client: CHS (Triad) , HCA, Tenet

Design, support, maintain, and monitor Network infrastructure for critical reliability and maximum uptime for hospitals. I was responsible for overall Network Engineering (LAN & WAN assessments), Implementation and Support, identify, create, and execute Engineering processes and procedures required to maintain a high level of service. I was involved in creating and maintaining graphical and text-based documentation and standards development for the Enterprise Network infrastructure.  In addition to technical expertise, I demonstrated leadership qualities and the ability to interact at all levels of corporate management. Developed and evaluated performance criteria and measurement methods for data networks. Perform verification of functionality across multiple departments, requiring interface with organization leadership. Wrote field bug reports, field notices & initiated release notes from installation issues and functionality.

 ERICSSON  2003-2006

Sr. Network Design Engineer - Sales Engineer 

Broad knowledge of American and European Network architectures to include IP, SDH, SONET, and International Wide Area Networks. (Program Manager). Formulated, developed, and implemented integrated network architectures. Analyzed and determined budget requirements, current computer and network systems technology, and available vendor offerings to establish optimum network architecture solutions. Planed future enhancements and directions for Ericsson's Regional and Global networks. Developed standards supporting Ericsson network/security systems to include standards for Wide Area Networks (WAN), equipment, system security, and routing protocols. Provided Customer Relations Management Teams a source for technical staff during the implementation, installation, configuration, and technical support of networking architecture and solutions.              

AT&T  2002-2003

Network Integration Manager / Solution Engineer

Accountable for initiating and developing action plans based on a complex level of real time in depth technical analysis which requires a broad knowledge and understanding of AT&T network technologies, services, and processes, combined with creative and independent thinking.  Responded and proactively monitored networks, Voice and Data alarm conditions to identify potential problem areas. In addition, managed the customer's chronic trouble conditions through detailed analysis of historical data. Broad knowledge of Customer data equipment, applications, and protocols, as well as strong oral, written and customer interface skills. Highly skilled and knowledgeable of the AT&T network and customer equipment applications and protocols. Knowledge of Network Technologies (LAN, WAN,  Router & Switches, Fire-walls, IP Telephony, VOIP) as well as Software SOTS, BMP, TIRKS and RMIN, RMON.

MCI Networks2000-2002 

Sales Engineer/ Network Design Engineer 

Managed  EDS*LINK backbone network (EMEA, ASIA PAC., Latin America).  Pre-Sale and Post-Sale proposal for MCI's Client SLA's (Following the network solution design Guidelines.) Provide requirements and guidelines for new business clients. Implementation of Hardware, software, Security and management for client LAN/WAN projects. Wireless communication and network design. Worked with clients worldwide to provide solutions and services that were best desired for clients.

 Electronic Data Systems (EDS)  1992-1999

Circuit Design Engineer-Sales Engineer

Owned the process of selling our client's solution to senior technical audience. Developed a sales opportunity by interacting with various levels of the customer organizations for business requirement analysis to define solution value. This was done via environment qualifications, architecture for technical solution mapping, value assessment, and solution positioning to meet customer business goals.  Effectively defined and delivered the technical selling of Application Management solutions which included the following activities: planning and delivering presentations, workshops, assessments, demos, proof of concepts, and ROI analysis, addressing identified business requirements.

EDUCATION

 DEVRY University

Degree: BSEE

GPA 3.75/4.00 (Magna Cum Laude)

Graduation Date: June 1994

Dean's List, President's List, 

University of Texas at Arlington

Earned credits towards BSEE and MSEE

1989-1993

AFFILIATIONS

IEEE, Member

Tau Alpha Pi (National Honor Society), Member 1994